Job Information
Adecco US, Inc. Service and Repair Technician in Oakdale, Minnesota
Adecco is seeking a skilled Technical Repair Technician to join our team in Oakdale, MN. This role involves conducting technical evaluations, troubleshooting, and repairing medical devices. The ideal candidate will possess strong electronics knowledge, proficiency in using electronic test equipment, and excellent communication skills. If you have a background in medical device servicing and a commitment to quality and customer satisfaction, we invite you to apply.
Location: Oakdale, MN (55128)
Hours: Full-time, 40 hours per week
Schedule: 7:00 AM - 3:30 PM, with a 30-minute lunch break
Pay: 26.62
Responsibilities:
Conduct routine and semi-complex technical evaluations on field returns, encompassing troubleshooting, calibration, and testing procedures.
Generate formal reports from field complaint investigations, contributing actively to departmental goals and objectives.
Prioritize tasks to optimize customer satisfaction and support business unit objectives.
Keep abreast of technological advancements and newly released products.
Innovate new strategies for field return investigations and repairs.
Mentor and provide guidance to junior technicians on troubleshooting and repair methodologies.
Offer technical support to customers through phone and written correspondence.
Ensure adherence to safety protocols and environmental regulations.
Conduct training sessions for customers or external vendors as required.
Provide recommendations based on analysis results, influencing decisions impacting customer satisfaction.
Impact and Scope:
Independently plan and execute field service activities, focused on enhancing customer satisfaction.
Work in compliance with GMP and ISO 9000 guidelines.
Receive direction via verbal or written instructions, overseeing significant blocks of work.
Responsibilities directly impact the safety and effectiveness of medical devices used by patients.
Qualifications:
Associate's degree or two-year vocational/technical diploma in Electronics; alternatively, a high school diploma or equivalent coupled with eight years of progressive experience in servicing and repairing medical devices.
Four or more years of experience in servicing and repairing pumps using electronic test equipment.
Proficient in using meters to measure voltage, current, and resistance.
Strong troubleshooting skills, including the ability to identify resistor values by color codes and diagnose issues with returned devices.
Excellent verbal and written communication abilities.
Knowledgeable in electronics principles and familiar with ICU Medical devices.
Capable of collaborating effectively within a team and communicating proficiently with customers.
Preferably Certified IPC Specialist (CIS) with familiarity using Oracle and experience with the Installed Base (IB) module.
Completion of Company Bloodborne Pathogen Training.
Qualified candidates meeting the requirements above are encouraged to apply.
Pay Details: $26.62 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.