Job Information
Adecco US, Inc. Care Navigator MO in Independence, Missouri
Adecco Medical is seeking. We are currently seeking a dedicated Care Navigator to join our compassionate team that specializes in providing comprehensive healthcare services for geriatric and senior patients. This role is pivotal in ensuring our patients receive the highest quality of care and support.
Job Summary:
As a Care Navigator, you will be responsible for assisting geriatric and senior patients in navigating their healthcare journey. You will provide support with scheduling appointments, verifying insurance coverage, updating medical records, and guiding patients through paperwork and electronic kiosks. Your warm demeanor and excellent customer service skills will be crucial in fostering positive patient experiences.
Responsibilities:
Assist patients in scheduling appointments and coordinating their healthcare services
Verify insurance coverage and obtain necessary authorizations for medical procedures
Update and maintain accurate medical records using electronic medical record (EMR) systems
Guide patients through paperwork and electronic kiosks, ensuring all necessary information is accurately entered
Answer patient inquiries and provide information regarding healthcare services, procedures, and billing
Collaborate with healthcare providers and administrative staff to ensure seamless patient care coordination
Maintain patient confidentiality and adhere to HIPAA regulations at all times
Foster a welcoming and supportive environment for patients and their families
Qualifications:
High school diploma or equivalent; Associate's degree in healthcare administration or related field preferred
Minimum of 1 year of experience in a clinical setting or similar role, preferably in a healthcare or clinical environment
Experience with scheduling appointments, insurance verifications, and electronic medical records (EMR) systems is a plus
Proficiency in computer skills, including Microsoft Office Suite (Word, Excel, Outlook)
Excellent customer service skills with a positive and warm demeanor
Strong organizational skills and attention to detail
Ability to prioritize tasks and work effectively in a fast-paced environment
Compassionate attitude and ability to empathize with senior and geriatric patients
Benefits:
Competitive salary and benefits package
Health, dental, and vision insurance
Retirement plan options
Paid time off and holidays
Professional development and training opportunities
How to Apply:
Email a copy of your updated resume to Armenda.fallon@ adeccona.com with the subject line "Care Navigator"
Also, please send updated resume to armenda.fallon@adeccona.com and please schedule a 30-minute slot on my calendar at your convenience to go over details: https://calendly.com/armenda-fallon
Not a great match for you but know someone who could be, let's help them together-pass my info along. Armenda
Join our team and help make a meaningful difference in the lives of our senior patients!
Pay Details: $19.00 to $21.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.