Job Information
Adecco US, Inc. Customer Service Agent in Elmsford, New York
Customer Service Agent
Location: Elmsford, NY
Job Type: On-Site
Salary: $18 -$20 hr.
Job Description:
Are you passionate about delivering exceptional customer service? Join a dynamic team as a Customer Service Agent! In this high-volume call environment, you will play a vital role in ensuring a customers receive the support they need, while also fostering long-lasting relationships built on trust and loyalty.
Key Responsibilities:
Engage with customers to understand their preferences and recommend products and services that best suit their needs.
Build and maintain strong relationships with customers to foster loyalty and trust through exceptional service.
Gain in-depth knowledge of products and services to effectively address inquiries and resolve issues.
Keep accurate records of all customer interactions in CRM software, following company data management policies.
Collaborate closely with fellow Client Support Representatives and internal teams to achieve shared goals and ensure a seamless customer experience.
Qualifications:
High School Diploma or GED
Previous experience in a customer service role is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Some experience in CRM software and Microsoft Office Suite.
Ability to thrive in a fast-paced, high-volume call environment.
What’s in this for you?
Weekly pay starting at $18 to $20hr.
Competitive benefit options, including medical, dental, vision, and 401(k)
Casual dress code in a laidback work environment
Great referral bonus program for you and your friends
Access to thousands of upskilling courses in Adecco’s Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/)
For instant consideration for this position in Elmsford, NY click Apply!
Pay Details: $18.00 to $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance